Treat people fairly
"Last year kicked hospitality’s ass - but sometimes you need that. Hospitality workers have woken up to their self worth, and restaurants now realize their employees have the option to go elsewhere.
“To reduce staff turnover, offer competitive salaries and treat people fairly. Get to know everyone, their backgrounds, their troubles, anything that might affect their performance. And have fun! In my case we joke, crank music, sing, dance.
"Finally, challenge people. Put them in a new section, give them a project, feed that natural curiosity."
Alejandro Castro
Head Chef at OSH Dubai