For Restaurant Associates Chef Einav Gefen, "clear communication is key to the success of any operation."
It’s also the key to building a sustainable future for hospitality. The past year has put extraordinary pressure on businesses and their employees, with many left understaffed and overworked. Now, as the industry enters its busiest time of the year, how teams communicate with each other is more important than ever.
Chef Einav explains: “Communication is often the achilles heel of mistakes, misunderstandings and things not going right. In the kitchen, where stress is already high, we can't afford for communication to break down."
We spoke to six more chefs and experts to find out how they establish meaningful and effective communication, ensuring teams work together seamlessly in any situation: