The early stage of the relationship is key, so get the onboarding right
“When you find the right person, onboarding them and looking after them is as important as the [recruitment] process, and it’s so often missed. It’s like, ‘Ah fantastic, you’re here, let’s get you on the stove’, rather than taking the time to say, ‘This is who we are as a company, these are the people you’re going to be working with, this is how we’re going to look after you.’ You spent all that time trying to find someone, treat them amazingly well. The early stage of that relationship is key.”
Ben Purton, executive chef and founder
Thyme and Plaice