Benjamin Saunders, a fourth-year student at Hotelschool The Hague
Despite the rules and restrictions that were imposed on us by COVID-19, I maintain an optimistic, openhearted and confident approach to the situation. There will undoubtedly be lasting changes as a result of the crisis, such as changes and improvements in hygiene, and many of these changes will have a positive impact on the industry.
I will graduate soon. I am still very passionate and eager to pursue a career in the hospitality industry. In 10 years, the industry will have changed again, with new ways to surprise guests, to renew processes from the past and to meet new expectations. I hope to have a job within the hostel industry to be a part of the next creative wave.